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I have lost my returns note

Don't panic. If you have lost your returns note, please include a piece of paper within your parcel with the following information:

- Your full name
- Your telephone number (to contact should we need some more information)
- Your delivery address
- The product code of the item you are returning (can be found on the product)
- Your reason for return

Providing we have the above information, we should be able to process your return without delay.
If we do need some more information, our customer care team be in contact.

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